feedback topic tracking
https://customerfeedbackplatformstore.wordcanopy.com/posts/why-your-customer-feedback-platform-needs-to-do-more-than-collect-data
When you're trying to make sense of user feedback, it's easy to get lost in a pile of comments and requests. Feedback topic tracking helps you automatically group and monitor recurring themes like bug reports, feature ideas, or usability issues. Instead of guessing what matters most, you can see which topics are gaining traction over time and prioritize updates that actually address common pain points.