AI voice agents are improving phone support by reducing end-to-end latency, so...

https://businessabc.net/the-phone-is-the-hardest-place-to-put-an-ai-agent-and-the-most-valuable

AI voice agents are improving phone support by reducing end-to-end latency, so customers get faster, smoother responses. They also handle barge-in, which lets callers interrupt the agent naturally without waiting