After testing over a dozen AI customer service platforms for high-volume teams,...

https://ricardosinterestingwords.swiftnestly.com/posts/zowie-vs-zendesk-ai-do-i-need-both-for-my-support-team

After testing over a dozen AI customer service platforms for high-volume teams, I’ve seen automation hit 70% in just one week. But here’s the catch: most AI tools excel at assisting agents with tasks, not fully resolving complex issues alone